{"id":77991,"date":"2017-04-03T13:39:27","date_gmt":"2017-04-03T11:39:27","guid":{"rendered":"https:\/\/www.prijedordanas.com\/?p=77991"},"modified":"2017-04-03T13:39:27","modified_gmt":"2017-04-03T11:39:27","slug":"gradska-uprava-prijedor-uvela-novi-iso-standard","status":"publish","type":"post","link":"https:\/\/www.prijedordanas.com\/?p=77991","title":{"rendered":"GRADSKA UPRAVA PRIJEDOR UVELA NOVI ISO STANDARD"},"content":{"rendered":"<p><a href=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-77992\" src=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-1-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" srcset=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-1-300x217.jpg 300w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-1-100x72.jpg 100w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-1.jpg 690w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>Gradska uprava Prijedor je uvela novi standard ISO 9001:2015 koji je stupio na snagu 2015. godine, ali proces tranzicije na ovaj standard traje tri godine za privredne subjekte i javne uprave koje koriste ovaj standard. Cilj njegovog uvo\u0111enja je povec\u0301anje zadovoljstva gra\u0111ana uslugama Gradske uprave, smanjenje tro\u0161kova poslovanja i pobolj\u0161anje kvaliteta pru\u017eanja usluga.<\/p>\n<p>Predstavnici njema\u010dke sertifikacijske kuc\u0301e \u201e TUV NORD\u201c proveli su provjeru dokumentacije i svih aktivnosti na primjeni uvedenog standarda i evropskih kriterijuma u radu lokalne uprave u svim organizacionim jedinicama Gradske uprave Prijedor.<\/p>\n<p>Na\u0161a gradska uprava je ovim pokazala da smo vrlo zrela organizacija, da imamo vrlo zreo standard i da smo vrlo jednostavno pre\u0161li na nove zahtjeve iako su oni prili\u010dno izmijenjeni i oslanjaju se na konkretno mjerenje rizika i konkretne izmjene u dokumentaciji i dokumentovane informacije u korist gra\u0111ana.<\/p>\n<p><a href=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-2.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-2-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" class=\"alignleft size-medium wp-image-77993\" srcset=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-2-300x217.jpg 300w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-2-100x72.jpg 100w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-2.jpg 690w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>Ovim izmjenama se korisnicima usluga prilazi sa mnogo vi\u0161e procesa koji su razvijeni i koji su povezani i koji omoguc\u0301avaju korisnicima ne samo da ostvare zahtjeve, vec\u0301 jedan dio standarda defini\u0161e i da se prema\u0161e zahtjeve od onoga \u0161to korisnici o\u010dekuju.<\/p>\n<p>Organizacija za ovaj me\u0111unarodni standard ima sjedi\u0161te u \u017denevi, koja je i pokrenula izmjenu i kroz cijelu Evropu provela javne rasprave kako pobolj\u0161ati ovaj standard jer se prepoznalo da je potrebno ne\u0161to definisati na samoj prevenciji radi pobolj\u0161anja usluga.<\/p>\n<p>Standard je proiza\u0161ao kroz ovakvu vrstu mjerenja i specifi\u010dnost je da se vec\u0301ina stvari ipak oslanja na prvog \u010dovjeka u svakoj organizaciji, ovdje konkretno na gradona\u010delnika, da sve odluke donosi on i u svim definisanih dijelovima standarda gradona\u010delnik snosi svu odgovornost bez njenog delegiranja.<\/p>\n<p>Ina\u010de, prvi od do sada tri uvedena standarda, Gradska uprava Prijedor dobila je 2008.godine od kada posluje po procedurama ISO standarda.<\/p>\n<p>Prijedorgrad.org<\/p>\n<p><a href=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-3.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-3-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" class=\"alignleft size-medium wp-image-77994\" srcset=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-3-300x217.jpg 300w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-3-100x72.jpg 100w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-3.jpg 690w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a> <a href=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-4.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-4-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" class=\"alignleft size-medium wp-image-77995\" srcset=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-4-300x217.jpg 300w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-4-100x72.jpg 100w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-4.jpg 690w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a> <a href=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-5.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-5-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" class=\"alignleft size-medium wp-image-77996\" srcset=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-5-300x217.jpg 300w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-5-100x72.jpg 100w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2017\/04\/gradska-uprava-prijedor-novi-iso-standard-5.jpg 690w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gradska uprava Prijedor je uvela novi standard ISO 9001:2015 koji je stupio na snagu 2015. godine, ali proces tranzicije na ovaj standard traje tri godine za privredne subjekte i javne [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[8],"tags":[3914,9819],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - 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