{"id":187317,"date":"2022-06-16T10:31:40","date_gmt":"2022-06-16T08:31:40","guid":{"rendered":"https:\/\/www.prijedordanas.com\/?p=187317"},"modified":"2022-06-16T10:31:40","modified_gmt":"2022-06-16T08:31:40","slug":"efikasniji-nacin-da-se-rijese-prigovori-potrosaca","status":"publish","type":"post","link":"https:\/\/www.prijedordanas.com\/?p=187317","title":{"rendered":"Efikasniji na\u010din da se rije\u0161e prigovori potro\u0161a\u010da"},"content":{"rendered":"<p><a href=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2022\/06\/pixabay-kolica.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-187318\" src=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2022\/06\/pixabay-kolica-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2022\/06\/pixabay-kolica-300x225.jpg 300w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2022\/06\/pixabay-kolica-640x480.jpg 640w, https:\/\/www.prijedordanas.com\/wp-content\/uploads\/2022\/06\/pixabay-kolica.jpg 667w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>Rje\u0161avanje prigovora potro\u0161a\u010da u Republici Srpskoj ubudu\u0107e \u0107e biti efikasnije, jer \u0107e se zajedni\u010dkim djelovanjem udru\u017eenja potro\u0161a\u010da i Republi\u010dke tr\u017ei\u0161ne inspekcije kreirati novi transparentni mehanizam inspekcijskog nadzora.<\/p>\n<p>U vezi s tim udru\u017eenja za za\u0161titu potro\u0161a\u010da &#8220;Oaza&#8221; iz Trebinja i &#8220;Don&#8221; iz Prijedora, na sastanku sa tr\u017ei\u0161nim inspektorima organizovanom u Trebinju, predstavila su i zajedni\u010dku dokumentaciju u rje\u0161avanju ove problematike.<\/p>\n<p>Murisa Mari\u0107, izvr\u0161na direktorica Udru\u017eenja za za\u0161titu potro\u0161a\u010da &#8220;Don&#8221; iz Prijedora istakla je da je cilj ovih sastanaka unapre\u0111enje dosada\u0161nje prakse koja pokazuje neujedna\u010denost u radu inspekcijskih organa, gdje je analiza pokazala da postoje nedefinisana proceduralna pitanja koja bi trebalo rije\u0161iti i precizirati.<\/p>\n<p>&#8220;Tu se otvarala mogu\u0107nost da potro\u0161a\u010di neka pitanja protuma\u010de kao nesavjestan rad inspektora, stavljanje na stranu trgovca i sve ono \u0161to ne ide u prilog ni potro\u0161a\u010dima, ali isto tako ni inspekcijama u koje mi imamo puno povjerenje kada se kao potro\u0161a\u010di obra\u0107amo&#8221;, navela je ona.<\/p>\n<p>Prepoznaju\u0107i zna\u010daj razmjene iskustava i unapre\u0111enja povoljnog okru\u017eenja za trgovce i potro\u0161a\u010de, ona obja\u0161njava da je izra\u0111en Pravilnik o sadr\u017eaju i na\u010dinu dostavljanja izvje\u0161taja u postupku inspekcijskog nadzora po reklamacijama potro\u0161a\u010da.<\/p>\n<p>&#8220;Mi nemamo izvje\u0161taj \u0161ta se de\u0161avalo u 64 grada i op\u0161tine vezano za ove kontrole, pa ispadne da, po broju prigovora, jedno udru\u017eenje ima vi\u0161e prigovora potro\u0161a\u010da nego cjelokupna inspekcija na nivou Republike Srpske, pa smo danas prezentovali i tabelu kako bi trebalo voditi evidenciju&#8221;, rekla je Mari\u0107eva.<\/p>\n<p>Nedeljka Iliji\u0107, direktorka Udru\u017eenje za za\u0161titu potro\u0161a\u010da &#8220;Oaza&#8221; iz Trebinja, istakla je da ima problema u odnosu potro\u0161a\u010d &#8211; inspekcije te da ovakvi sastanci doprinose da se uspostave odre\u0111eni odnosi i relacije putem zajedni\u010dkih pravilnika i nastupa u budu\u0107em periodu.<\/p>\n<p>&#8220;Mi stalno isti\u010demo da su udru\u017eenja za za\u0161titu potro\u0161a\u010da jedan od instrumenata inspekcija kako bi se mogla bolje i kvalitetnije sprovoditi za\u0161tita tih potro\u0161a\u010da&#8221;, kazala je Iliji\u0107eva, napominju\u0107i da ostvaruju dosta bolju saradnju sa republi\u010dkim nego sa lokalnim inspekcijskim slu\u017ebama, sa kojim je potrebno produbiti saradnju u smislu dobijanja povratnih informacija o rije\u0161enim pitanjima i zahtjevima potro\u0161a\u010da.<\/p>\n<p>\u017deljka Tasovac, tr\u017ei\u0161na inspektorka grada Trebinja, potvrdila je da se na za\u0161titi potro\u0161a\u010da radi zajedno i da ostvaruju dobru saradnju.<\/p>\n<p>nezavisne.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rje\u0161avanje prigovora potro\u0161a\u010da u Republici Srpskoj ubudu\u0107e \u0107e biti efikasnije, jer \u0107e se zajedni\u010dkim djelovanjem udru\u017eenja potro\u0161a\u010da i Republi\u010dke tr\u017ei\u0161ne inspekcije kreirati novi transparentni mehanizam inspekcijskog nadzora. U vezi s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Efikasniji na\u010din da se rije\u0161e prigovori potro\u0161a\u010da - PrijedorDanas.com - Prijedorski gradski portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.prijedordanas.com\/?p=187317\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Efikasniji na\u010din da se rije\u0161e prigovori potro\u0161a\u010da - PrijedorDanas.com - Prijedorski gradski portal\" \/>\n<meta property=\"og:description\" content=\"Rje\u0161avanje prigovora potro\u0161a\u010da u Republici Srpskoj ubudu\u0107e \u0107e biti efikasnije, jer \u0107e se zajedni\u010dkim djelovanjem udru\u017eenja potro\u0161a\u010da i Republi\u010dke tr\u017ei\u0161ne inspekcije kreirati novi transparentni mehanizam inspekcijskog nadzora. 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